FAQ Casino Rosket

Welcome to the Rocket Casino FAQ page! Here, we have compiled a list of frequently asked questions to help you get the most out of your gaming experience at our online casino. Rocket Casino is committed to providing a safe, secure, and enjoyable gaming environment for all of our players. Whether you’re a new player or a seasoned veteran, we believe that our FAQ page will help you find the information you need to navigate our casino with ease. From registration and verification to banking options and game selection, we cover a wide range of topics to ensure that you have all the information you need. So, let’s get started and explore some of the most commonly asked questions about Rocket Casino!

I can’t remember my password and log in details, how can i access my account?

If you forget your password, don't worry. Click the "Forgot password?" link on the log in page. Or contact our support team by email or live chat. They will check that it is really you and then help you get back into your account.

Is the casino licenced and regulated?

Yes. We are a legal casino that follows the laws of Curaçao. Our registration number is 141670.

When is casino rocket open?

At Casino Rocket, we know you're busy. That's why we stay open all day and night! You can play our fun games any time you want.

What payout ratios are offered on games at casino rocket?

We play games too and know how fun it is to win. That's why we made sure our games are fair and you can get rewards. The chances of winning are different for each game. Click the paytable or info icon to see your chances of winning. We have a license from Curaçao, number 141670, which means we follow very strict rules that make sure you have fair chances of winning and these rules are checked often.

I want to test the games before i play for real money, is this possible?

Yes! You can open a demo account very quickly. It takes just a few minutes to sign up. Then you can play lots of casino games for pretend money. When you want to play for real money, just switch your account and start playing.

What happens to my data when i join casino rocket?

We take your privacy very seriously. We won't share your information with anyone else. We use your data to give you games and special offers from Casino Rocket. Our servers are protected by strong encryption technology and our IT pros watch over them all the time to keep them safe from bad people online.

I’m ready to fund my account, what payment methods do you support?

We have lots of ways to pay securely. Different things work for different people, so we have added many options like Visa, Skrill, Neteller, Paysafecard and more.

I am taking a break from gaming, how can i shut my rocket account?

Closing your Rocket account is simple. Contact the support team by email or live chat. Give them your account details so they can help you close it.

Does rocket offer a welcome bonus deal?

Yes! All new players at Rocket get a Welcome Bonus as soon as they open an account. They also get in our special Loyalty Programme with TWO bonuses worth up to $1,500 and 150 FREE spins! This will help you have more fun and win bigger rewards. To see all the details on our Welcome Bonus and other promos, go to the Promotions page now.

How does the loyalty programme work?

Our Loyalty Programme has 7 levels. You can start at the beginner level or go all the way to the highest level. Each level gives you special prizes, bonus gifts and extra offers. Find out more on our Loyalty page!

How many games does rocket offer?

Rocket has 700 casino games. These include online slots, table games, video poker and Live Casino titles. We have partnerships with the best game makers in the world like Netent, Quickfire and iSoftBet. We also have great games from Evolution Gaming, EGT, Pragmatic Play, Amatic, BGaming, BetSoft and Thunderkick.

Can i play on my mobile?

Yes! All of our games work on iPhones and Android phones. You can play them anywhere - on the train, at lunch, in the bath or even when you're on vacation. With our mobile site, you can play your favorite games whenever you want.

Does the casino offer tournaments?

We have lots of tournaments coming up. You can see them on the Tournament tab in the casino lobby. Go check it out today and join!